The Fundraising Regulator has sent a list of 59 charities to the Information Commissioner for failure to respond to suppression requests through the Fundraising Preference Service. While many are charities that fundraise from the public, there do seem to be some inclusions that appear to be a little 'left field'. The Fundraising Regulator has to be careful with the integrity of the process, and its ability to 'name and shame' accurately, otherwise it will fail to win over the remaining sceptics in the sector and even harm its legitimacy.
However, that doesn't explain the failure of charity executives to respond to the Regulator when they are contacted. If there has been a unintentional error that could affect the reputation of the your charity, one would presume that you would act quickly to put it right? Some of the 59 may not even still be trading (one charity hasn't filed accounts for 5 years) but the majority are still working and a quick call to the Regulator to discuss the situation should be no great hardship.
Regardless of the facts of these particular cases all charities that fundraise from public donors should be adhering to the Fundraising Code and aware of the risks inherent in being on the wrong side of the Regulator and ICO.
Gerald Oppenheim, chief executive, Fundraising Regulator, said: “...Charities that fail to respect requests made by the public to stop unwanted communication risk damaging the good work done by the rest of the sector.